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Caseflow & Workflow Management (CCM) - May 2023 (2023-05-03-CWM-VNP-c)


Description
Date/Time:05/03/2023 12:00 PM - 05/11/2023 4:00 PM, 4 days This course examines known and proven elements of caseflow management (case processing protocols and actions) and workflow management (management of the people, procedures, and resources supporting caseflow maangement activities). Participants will analyze the effectiveness of their court's current caseflow management system and practices and learn how to apply best practices of caseflow and workflow management to their court. The course helps court professionals understand what is affecting caseflow positively or negatively in their court, and provides practical tools to improve their court's caseflow and workflow. As a result of participating in this course, participants will be able to:

  • Assess the effectiveness of your court's caseflow management system.

  • Identify steps to reduce the size and age of their court's pending case inventory and streamline caseflow processes.

  • Identify variations in caseload type and complexity and assess implications for caseflow and workflow processes.

  • Discuss challenges that influence the ability to change caseflow management processes.

  • Develop a system that ensures timely disposition of all cases in collaboration with stakeholders.


Content
Completion rules
  • All units must be completed