This course is equivalent to the Caseflow & Workflow Management course.

Note: Faculty Candidates must take a face-to-face or virtual (Zoom) course as part of the faculty certification process.

In this course, participants will assess the effectiveness of their court’s caseflow management system and learn how to develop a system that ensures timely and just disposition of all cases in collaboration with stakeholders. Participants will also learn the fundamentals of caseflow management, strategies to create or enhance their court’s caseflow management program, and how to adopt an effective differentiated case management plan.

Unnecessary delay diminishes justice and increases the cost of litigation however, delay is not inevitable. Participants will be able to reduce the size and age of their pending case inventory and streamline caseflow processes by adopting the fundamentals taught in this course.

Participants will have access to the course materials for three months from the date of payment. In order to receive certification credit for the Certified Court Manager Program (CCM), participants will be required to do the following:

1. Complete all assignments and quizzes with a minimum of 70% accuracy with a minimum of 2 weeks left in your 90-day window to ensure faculty have time to grade your assignments.

2. Complete and submit all course assignments. Instructors will grade your work within a week of receiving it and may return assignments to you for editing/corrections.

• Be sure to check your course frequently. To view your course progress and which units you have completed, see the course content listing on this page.

3. After you have received grades for all your quizzes and exercises, complete and submit the Course Evaluation survey.

4. After submitting the evaluation survey, you will be awarded your certificate of completion that you may download or print.

Please review the technical requirements for this course in the content listing below.