Home / Course catalog / Workforce Management (CCM) - ... (2024-09-17-WM-NP)

ICM → CCM (In-Person)

Workforce Management (CCM) - September 2024 (2024-09-17-WM-NP)


September 17-18, 2024, 8:30 AM - 5:00 PM, September 19, 2024 8:30 AM - 12:00 PM, 3 days

Click the Registration Information hyperlink below for the registration link and more details.

Course description:
Workforce management helps an organization achieve its mission and goals by acquiring and maintaining a productive workforce. In this course participants will learn how workforce practices, policies, and procedures can either help a court comply with employment laws or expose the court to significant legal consequences. In addition, participants will learn recruitment, selection, and retention procedures, and performance management principles that encourage a high-performance work environment. Participants will also explore how to develop strong employee relations and the intricacies of interacting with employee interest groups and organized labor. Further, participants will learn the importance of organizational development in a diverse world and the importance of career development, mentoring, and succession planning.

As a result of participating in this course, participants will be able to:

  • Identify sound workforce management policies, procedures, and practices for the courthouse work environment.

  • Identify and discuss key federal employment laws that impact the courthouse work environment.

  • Identify and apply effective recruitment and selection principles, as well as orientation.

  • Articulate effective workforce performance management techniques, including workforce development, mentoring, and succession planning.

  • Identify and apply employee relations principles, including discipline.

Completion rules
  • All units must be completed